our strategic objectives

  • To empower consumers with information and advice on managing credit and over indebtedness  through the National Responsible Credit Helpline;
  • To provide effective debt relief solutions to consumers who are experiencing financial hardship, are behind with their repayments, are under threat of legal action or who have debt related disputes with their credit providers;
  • To assist employers to implement effective and lasting programs to manage over indebtedness in the workplace;
  • To contribute to changes in policy, legislation and market practices through case analysis and advocacy;
  • To subscribe to and practice the values of responsible conduct, fairness, independence, trustworthiness, and empathy.



Court Annexed Mediation Process

  • GUIDES: Tax tips for pensioners

    07/30/2019 9:00:00 AM

  • Where managers are investing for impact

    07/30/2019 7:00:00 AM

  • OPINION: What is the earnings threshold?

    07/29/2019 1:00:00 PM

  • Apple poised to get bite of the credit card market

    07/29/2019 11:00:00 AM

  • Driving change in the retirement industry - Alexander Forbes

    07/29/2019 9:00:00 AM

  • OPINION: How to ace your income tax return

    07/29/2019 7:29:00 AM

  • Consumer Watch: Insurance to help you save

    07/29/2019 6:41:00 AM

  • ‘Save until it hurts’

    07/27/2019 1:21:00 PM

  • Consumer Watch: The pitfalls of marrying outside SA

    07/27/2019 1:16:00 PM

  • Elections a boost for take-home pay index

    07/26/2019 1:00:00 PM

  • Standard Bank soft-launches new insurance plan for millennials

    07/26/2019 11:00:00 AM

  • OPINION: Buying bitcoin: What you should know

    07/26/2019 9:00:00 AM

  • South Africans are now able to buy cryptocurrency using a credit card

    07/26/2019 7:00:00 AM

  • Client-centric approach key to insurer's success

    07/25/2019 3:00:00 PM

  • OPINION: Know your credit provider to avoid traps

    07/25/2019 1:00:00 PM

  • SA’s average household wealth is still growing

    07/25/2019 11:00:00 AM

  • Avoid making knee-jerk decisions when it comes to your retirement

    07/25/2019 9:05:00 AM

  • OPINION: Different asset classes need to be embraced

    07/25/2019 7:00:00 AM

  • Try not to outlive your savings when you retire

    07/24/2019 3:00:00 PM

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