How do I Get my credit report

In terms of the National Credit Act each consumer has the right to receive a free credit bureau report once a year from any of the registered credit bureaus. If  you require additional reports then credit bureaus charge a small fee.


If you require the NDMA to handle this process for you we charge a small administration fee to access your report, explain it to you and provide you with advise on how to resolve any queries regarding your report. Contact us or follow these easy steps to get your report from us.


Step 1 Call the NDMA on 086 111 6362 and ask for a Credit Bureau Report OR Send an SMS Call Back to 44238 with the word “Bureau” and “your Name and Surname” (R1.50/sms) OR Go to our website and complete the Free “Contact Me” form OR  E-mail the NDMA at and ask for assistance
Step 2 Complete a consent form as we are not able to access your report without your consent.
Step 3 Once the consent form is received the NDMA will contact you to discuss the payment process and senD you confirmation via e-mail.
Step 4 Once the payment is received the report will be sent to you and an NDMA Helpline Agent will call you to discuss the information on your report and provide guidance on how to resolve any queries or improve you report score.